Privacy policy

Information we collect

When you place an order or contact us, we collect the information needed to fulfill and support your purchase. This typically includes your name, email address, billing and shipping addresses, recipient details, and order information such as the gifts you selected and the card message you wrote. We also collect basic technical data — like your device and browsing activity on our site — to keep the experience running smoothly.

How we use your information

We use your information to process and deliver your orders, personalize your gifts, communicate with you about your purchase, provide customer support, prevent fraud, and improve our products and website. We do not sell your personal information.

Payment information

All payments are processed securely by Stripe. Your card details are entered directly with Stripe and are encrypted in transit. EZ Gift never sees or stores your full card number — we retain only limited, non-sensitive references (such as the card brand and last four digits) needed to identify a transaction.

Cookies & sessions

We use cookies and similar technologies to keep you signed in, remember the contents of your cart, secure your session, and understand how our site is used. You can control cookies through your browser settings, though some features of the site may not work properly without them.

Data security

We use industry-standard safeguards — including encryption in transit and access controls — to protect your information. No method of transmission or storage is ever completely secure, but we work continually to protect your data and limit access to those who need it to serve you.

Third-party services

We share information only with trusted providers who help us operate EZ Gift:

• Stripe — processes payments securely on our behalf.
• Mailgun — delivers transactional and support emails, such as order confirmations.
• Anthropic — powers our AI assistant, Ez, which helps answer your questions on the site.

These providers may process limited information to perform their services and are bound by their own privacy and security commitments.

Your rights

You may request access to the personal information we hold about you, ask us to correct or delete it, or opt out of non-essential communications at any time. To exercise any of these rights, contact us using the details below and we will respond promptly.

Contact us

If you have questions about this policy or your personal information, email us at [email protected].